Customer Service Associate - Work From Home

American Income Life Insurance Company • Dallas, TX

36d • Remote

About The Position

We’re seeking motivated individuals with strong communication and customer service skills to join a well-established supplemental benefits organization that has supported families across North America for more than 65 years. As we continue to grow and expand into new regions, we’re looking for dependable Benefits Representatives who are driven, coachable, and excited about long-term career growth.

Requirements

• Experience in customer service, sales, hospitality, or similar fields
• Strong communication and relationship-building abilities
• Organized, reliable, and able to juggle multiple tasks at once
• Positive attitude with a professional presence
• Self-starter with the ability to work independently and as part of a team

Responsibilities

• Engage with members who are looking for information about their coverage
• Provide clear, helpful explanations of available programs and services
• Answer questions and guide clients through their options professionally
• Stay up to date on company offerings to provide accurate information
• Review existing plans to help members identify more cost-effective solutions
• Maintain detailed records and uphold high standards of service

Benefits

• Comprehensive hands-on training (no prior industry experience required)
• Weekly compensation with opportunities for bonuses
• Residual income potential
• Remote work flexibility
• Company-sponsored travel incentives
• Clear advancement pathways and leadership development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees