Customer Service Associate
About The Position
Baron Education/DriveSafe Driving Schools operates the largest network of driver’s education schools in Colorado, serving thousands of students per year at our 12 DriveSafe locations. We offer a full range of driver’s education services authorized by the State of Colorado. Our focus is to empower independence and save lives by creating confident and safe drivers for life. Rooted in our core values of Safety, Expertise, Engagement, Caring and Motivating, and Professionalism, we distinguish ourselves through our commitment to quality, our stellar reputation, and our wealth of experience. Job Purpose The Customer Service Associate works with the Center Manager to handle student enrollments, sell new programs, enter and update information in our database, manage paperwork, work with instructors, and maintain the professionalism of the Center.
Requirements
- 21 years of age or older
- Colorado Driver's License
- Safe driving history - a Motor Vehicle Record check will be reviewed
- Applicants must pass a criminal background check
- Strong, proven incoming sales abilities
- Strong organizational skills
- Ability to prioritize
- Strong computer skills
- Good communication skills
- Responsible, dependable, and detail oriented
- Self-disciplined and able to multi-task
Nice To Haves
- Associate Degree or higher preferred
- Bilingual/Spanish speaking is preferred
Responsibilities
- Service customer needs in a friendly and professional manner over the phone and in person.
- Confirm customer appointments over the phone.
- Update and maintain the database by entering in data from completed paperwork daily.
- Ensure accurate handling of State paperwork.
- Encourage a team environment by working closely with instructors.
- Prepare paperwork and schedules to support the coordination of our team and services.
- Administer written permit testing
- Promote the company to nearby schools as requested.
- Keep the center organized and neat.
- Other duties and responsibilities as needed.
Benefits
- Health Insurance: Eligibility to participate in the company’s group health plan, dental, vision, long term disability and basic life effective the first day of the month following 60 days of employment or part-time to full-time date.
- Healthy Workplace Time: 1 hour of paid sick time for each 30 hours worked accrued each pay period up to 12 days per year.
- 401k Retirement Benefit: Employees age 21 and up who have completed 12 months of employment and 1000 hours worked may participate in the company’s 401k retirement benefit to which the company contributes a match of up to 4% of the employee’s wages.
- Employee discount program and employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
