Customer Service Associate

Mainstar TR • Onaga, KS

27d • Hybrid

About The Position

Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training.

Requirements

• Must have high school diploma or GED
• One year of related work experience is preferred
• Regular attendance is required
• Able to multi-task
• Attention to detail
• Excellent communication skills
• Enjoy talking on the telephone with customers
• Able to effectively work in a team environment
• IRA knowledge is helpful, but we will train the right person
• Mainstar Trust is an Equal Opportunity Employer

Nice To Haves

• IRA knowledge is helpful, but we will train the right person

Responsibilities

• Assisting accountholders and representatives via the telephone
• Inputting new accounts and providing ongoing maintenance to the account
• Utilizing database and Trust Accounting system to process transactions and retrieve information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees