Customer Service Associate

Ed Mitchell•Westport, CT

21h•Onsite

About The Position

Mitchell Stores is a high-end luxury brand retail store for men's and women's designer and contemporary clothing with 8 locations across the US. We are known for providing impeccable customer service. We are currently seeking an experienced Customer Service Associate to join our amazing Mitchells Westport Team. Our Customer Service Associates are experts in delivering first class service to our clients, while creating a luxury experience. We value people who are energetic, confident, and optimistic and who are always willing to help and engage with the customer. We are looking for individuals that live Our Values of making people feel great, thinking customers first, acting with integrity, mutual respect and trust, treating everyone like family and working as a team. As a company, we are always striving to do better. We are a data driven organization that champions teamwork. There is a focus on culture in our company to make sure everyone is heard, empowered and can reach their full potential.

Requirements

Ability to stand for extended periods of time, ability to lift/move up to 20 pounds and ability to climb ladders
Must be willing to work every Saturday/Sunday
High School Diploma or equivalent required
Must be reliable, punctual, responsible, detail oriented, have the ability to juggle multiple priorities, and possess excellent verbal and written communication skills.

Nice To Haves

Customer Service experience a plus

Responsibilities

Engage with clients/customers to provide them with the best possible luxury shopping experience
Ring customer/client sales
Accurately process all transactions in AS400, MPIX and FARFETCH
Support Sales Associates
Assist with pulling internet orders and transfers
Answer phones and direct calls to appropriate associates
Gift wrapping
Opening/Closing Front desk