Customer Service Associate

University of Arkansas • Little Rock, AR

1d

About The Position

The Customer Services Associate Fiscal Support Specialist is responsible for maintaining the Parking Office along with providing excellent customer service. The Fiscal Support Specialist must provide accurate information while maintaining a friendly and professional demeanor. The Fiscal Support Specialist must be knowledgeable and educated in all fields of the Parking Department and be able to assist customers with all aspects of parking on the UAMS Campus. MUST BE ACIC/NCIS CERTIFIED (within 6 months of hire) --- VALID DRIVERS LICENSE REQUIRED The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order to make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration.

Requirements

• MUST BE ACIC/NCIS CERTIFIED (within 6 months of hire)
• VALID DRIVERS LICENSE REQUIRED
• High School, GED or formal education equivalent

Responsibilities

• Maintaining the Parking Office
• Providing excellent customer service
• Provide accurate information while maintaining a friendly and professional demeanor
• Assist customers with all aspects of parking on the UAMS Campus

Benefits

• Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED