CUSTOMER SERVICE ASSOCIATE CHEFZONE
About The Position
For over 111 years, Y. Hata has proudly supported Hawaiʻi’s foodservice industry as a trusted, locally owned, family-run business. Our legacy is built not only on excellence, but on lasting relationships, tradition, and a deep commitment to our community. At Y. Hata, we’re dedicated to providing a purpose-driven workplace where every team member is embraced as part of our ʻOhana, and where dedication and heart are met with opportunity, support, and growth. As we continue to grow, our focus remains on cultivating a positive, engaging culture rooted in our Core Values — one where people feel valued, supported, and inspired to thrive. If you’re looking to make a meaningful impact and grow with purpose, we invite you to become part of the next chapter in our legacy of heart and excellence. Position Summary Description: Performs all customer service-related duties to ChefZone. Process customer's purchases at check out and ensures continuous product availability. Provides friendly, courteous, and caring customer service.
Requirements
- High School Diploma or GED equivalent.
Nice To Haves
- One-year experience in grocery sales, customer service, or related work experience preferred.
Responsibilities
- Accurately, efficiently, and pleasantly processes customer orders by ringing sales, counting and balancing register.
- Answers customer inquiries and directs customers to specific products.
- Has a basic understanding of items carried.
- Ensures proper stocking levels for all merchandise and rotates stock, cleans shelves and displays.
- Assists with pricing of merchandise and places it on store shelves.
- Ensures that the store is clean, neat, and safe for customers.
- Protects and develops the company’s brands via PR activities and intellectual property management.
- Provides exceptional customer service and ensures that employees also provide the same level of service. Establishes and maintains customer relationships to accommodate both product and service needs.
- Performs all other duties as assigned.
- Uses the Company’s Mission/Vision Statements and Core Values as their guiding principles.
Benefits
- Rewarding Compensation – Competitive pay, merit increases, and flexible pay options.
- Your Health Matters – Robust medical, vision, and life insurance; EAP support.
- Time to Recharge – PTO, paid holidays, and floating holidays.
- More Than Just Perks – Paid parking, safety gear, uniforms, celebrations, discounts.
- Investing in You – Tuition assistance and development opportunities.
- Plan for Tomorrow – 401(k), Roth 401(k), and After-Tax 401(k) with company match.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
