Customer Service Associate

Wawa, Inc. • Allentown, PA

68d • $15 - $18

About The Position

As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow’ in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

Requirements

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, specialty beverages, and pizzas.
• Keep the coffee station clean and organized.
• Operate the cash register and handle payments.
• Activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves remain fresh, full, and inviting.
• Help keep stores clean and safe by following all established policies, procedures, and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and emptying trash.

Benefits

• Medical, dental, vision and mental health benefits.
• Employee Stock Ownership Plan (ESOP).
• 401(k) + matching.
• Education Assistance Program.
• Paid parental leave.
• Store discounts.
• Paid time off.
• Flexible schedules.
• Access to additional benefit and wellness programs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees