Walgreens Boots Alliance-posted about 1 year ago
Part-time • Entry Level
Kewanee, IL
Health and Personal Care Retailers

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience through efficient service and engagement. This role involves operating the cash register, assisting customers with their purchases, and maintaining store operations to ensure a clean and organized environment.

  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with team members.
  • Registers customer purchases on assigned cash register and processes transactions efficiently.
  • Keeps counters and shelves clean and well merchandised, and takes inventory as needed.
  • Implements company asset protection procedures to minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains displays for promotional and seasonal merchandise.
  • Assists with food item separation and product placement as per policies.
  • Provides customer service in the photo area, including digital passport photo services.
  • Monitors web pick-up orders and delivers them to customers as they arrive.
  • Assists with store maintenance to ensure a clean and orderly appearance.
  • Completes special assignments and other tasks as assigned.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Six months of experience in a retail environment is preferred.
  • Prior work experience with Walgreens is preferred.
  • Flexible scheduling options
  • Part-time employment opportunities
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