Customer Service Associate - Temporary

About the position

The position involves delivering a distinctive and delightful customer experience while providing efficient checkout service. The role requires engaging with customers and patients, resolving issues, and ensuring a positive experience. Responsibilities include operating cash registers, maintaining store cleanliness, and assisting with various operational tasks.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customers and suggests trade-up and/or companion items.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area, including digital passport photo service.
• Monitors and fills web pick-up orders.
• Maintains store condition and appearance.
• Complies with company policies and procedures.
• Completes special assignments and other tasks as assigned.
• Attends training and completes PPLs as requested.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.