Customer Service Associate/Teller
About The Position
Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities! Monson Savings Bank is seeking a full-time Customer Service Associate/Teller for our Ware Branch located at 136 West Street, Ware, MA. Teller position works a variable schedule, approx. 37.5 hours weekly hours, Monday-Saturday. Must be available to work Saturdays until approximately 12:30 PM. Salary Range: $18.00 - $22.00 Per Hour The CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. Sells and cross-sells Bank products and services. Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more! Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.
Requirements
- High School diploma or equivalent required.
- Strong customer service skills, attention to detail, and math aptitude required.
- Must have excellent verbal communication and interpersonal skills.
- Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements.
Nice To Haves
- Prior cash handling and customer service experience preferred.
Responsibilities
- check cashing
- processing customers deposits
- withdrawals
- payments
- the sale of money orders and bank checks
- related administrative duties
- Understands and maintains the Banks standards for service, customer satisfaction and relationship building
- Sells and cross-sells Bank products and services
Benefits
- paid time off
- 401(k) with company match
- suite of insurance benefits including medical, dental and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
