Customer Service Associate/Teller Supervisor
About The Position
Monson Savings Bank is currently seeking a full-time CSA Supervisor for our East Longmeadow Branch, located at 61 North Main Street, E. Longmeadow, MA. Position requires ability to work a flexible schedule, Monday-Saturday, varying hours between 8:15am-6:00pm, averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM. Salary Range: $22.00 - $27.00 Per Hour Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental, and more! The CSA Supervisor works u nder the general supervision of the Branch Manager and is responsible for customer service standards, supervising retail banking staff through the implementation, direction and review of policies, procedures, and regulations. Performs a variety of retail branch operations and activities, serving as a resource for branch staff and customers. Employee required to be present at work on a regular, consistent basis. Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential position functions. JOB CODE: CSASupv120925
Requirements
- High School Diploma or equivalent and one (1) year of retail banking experience
- Excellent customer service skills
- Excellent math abilities
- excellent verbal and written communication skills
- computer literate, i.e., familiar with Windows environment, basic keyboard skills, spreadsheet and word processing skills
- team approach to work responsibilities
- ability to prioritize and manage time
- ability to manage multiple responsibilities
- demonstrated interpersonal, supervisory and leadership skills
- Employee required to be present at work on a regular, consistent basis.
Responsibilities
- responsible for customer service standards
- supervising retail banking staff through the implementation, direction and review of policies, procedures, and regulations
- serving as a resource for branch staff and customers
Benefits
- paid time off
- 401(k) with company match
- suite of insurance benefits including medical, dental, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
