Customer Service Associate (Part Time, Flexible Hours)

Adams Fairacre Farms • Newburgh, NY

115d • $16 - $22

About The Position

At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs; it's about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence. For the Customer Service Associate, this means assisting our valuable customers either over the phone or in person and being a key role in upholding our reputation for a friendly, knowledgeable and helpful customer service office.

Requirements

• Provide excellent customer service to all customers and employees.
• Sustain a clean and organized Office space.
• Willingness to learn and demonstrate Adams culture and values.
• Ability to learn and operate Adams point of sale systems.
• Willingness to work collaboratively and communicate with a team of co-workers and managers.
• Exhibit enthusiasm, positivity and/or knowledge about Adams products and quality.

Responsibilities

• Accurately count, setup, and distribute tills.
• Process and reconcile cashier and department cash drawers using the office software system.
• Answer phone calls and transfer them to other departments, if necessary.
• Prepare and process beginning and end of day deposits.
• Assist customers and employees with their purchases or returns at the window.
• Refill and upkeep the office and its needed supplies.
• Be familiar with the register POS System; along with the steps of processing a return.
• Be familiar with the store layout and the whereabouts of different items.
• If assigned; write checks, process/distribute petty cash, and sort all departments incoming mail.
• If assigned; assist in other departments as needed.

Benefits

• Generous medical, dental and vision coverage (for applicable roles).
• Voluntary benefits like pet insurance.
• Paid time off and holiday pay.
• Flexible pay schedules with DailyPay.
• Generous Employee Discount.

What This Job Offers

• Career Level: Entry Level
• Industry: Food and Beverage Retailers