Mr. Cooper Group-posted 12 months ago
Full-time • Entry Level
Remote • Longview, TX
Credit Intermediation and Related Activities

At Mr. Cooper Group, our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. We know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers. We embrace a relaxed and casual work environment that matches our attire, and we are committed to doing right by our customers and our employees.

  • Answer 40-50 inbound/outbound (dialer) calls a day
  • Assist customers with payment options, escrow items, and any general mortgage information
  • Discuss Mr. Cooper customer benefits like Paperless, Mobile App, Web, and IVR
  • Assist customers that are 30 days or less due on their mortgage payment
  • 6 months or more with customer service experience
  • 6 months or more with call center experience
  • Team member mortgage loan program and down payment assistance program
  • Student Debt Repayment program
  • Tuition reimbursement
  • Paid time off and paid holidays
  • Market-based health insurance for medical, dental, and vision
  • Flexible spending accounts for eligible childcare expenses
  • Cooper Climbers: an in-house program with built-in career advancement pathways
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service