Customer Service Associate / Cashier

$31,200 - $31,200/Yr

Westchester Wine Warehouse - White Plains, NY

Part-time,Full-time - Entry Level

Onsite - White Plains, NY

Food and Beverage Retailers

About the position

The Customer Service Associate / Cashier role involves providing excellent customer service while handling transactions and maintaining a clean and organized checkout area. The position requires interaction with customers, managing cash and credit transactions, and ensuring customer satisfaction through effective communication and problem-solving skills.

Responsibilities

• Handle cash, credit and debit transactions with customers
• Scan goods and collect payments
• Ensure pricing is correct
• Issue change, receipts, or gift receipts
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct
• Resolve customer complaints, guide them and provide relevant information
• Bag/box items carefully as instructed
• Greet customers when entering or leaving our establishment
• Maintain clean and tidy checkout area
• Answer customer questions and get a manager if answer doesn't solve the issue
• Bag, box or gift wrap as needed
• Pleasantly deal with customers to ensure satisfaction
• Verify stock and restock shelves as needed

Requirements

• High school diploma or equivalent
• 1 year of cashiering experience
• Proficiency in English

Nice-to-haves

• Basic Math
• Time Management
• Telephone Etiquette
• Customer Service
• Dispute resolution
• Dependability
• Efficiency
• Flexibility
• Friendliness
• Basic Computer Knowledge
• Attention to Detail
• Point of Sale Systems (POS)
• Positive Attitude

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off