Customer Service Associate - Cart Attendant+Cashier/ PT

FRESHFIELDS JACKSONVILLE LLC•Jacksonville, FL

2d•$16

About The Position

Cashiers are responsible for conducting efficient, accurate, friendly transactions. Other duties like carts, assisting other departments, and cleaning are tasked to the team. Cashiers report directly to the Cash Team Lead, and may, at times, report to other department leaders.

Requirements

The ability to relate to, and effectively interact with people on a personal level is requisite
The ability to identify and define problems, establish facts and draw valid conclusions
Candidates must be able to exercise logical mathematical reasoning as it relates to currency
Candidates must be able to effectively communicate with customers and direct reports
Candidates must be able to walk and stand for extensive periods
The employee must occasionally lift and/or move up to 25 pounds

Responsibilities

Operation of the cash recycler
Following the Cash Handling, Uniform, and other relevant policies
Proper bagging of groceries (separating produce and raw meat, etc.)
Surpassing minimum performance standards
Retrieving customer carts from the parking lot
Offering to get help to the car for any expectant mothers, handicapped, or elderly customers
Memorizing and executing their “Top 5” duties
Memorizing and executing all scripts an “customer interaction norms”
Inspecting paper currency
Requesting permission from the CTL to leave their station
Various opening and closing tasks (including cleaning, marquee changes, signage checks, etc)
Checking freshness of complimentary jalapeños
Restating order totals to customers
Communicating suggestions, needs, problems, or concerns to the CTL, CSS, or CSC.
Executing “downtime priorities” (staying productive when traffic is slow)
Cleaning customer restrooms
Assisting stockers or other functions where they are deemed to be the most effective and efficient
Floor safety sweeps
Troubleshoot simple POS problems, when possible
Reporting problems is a required part of each employee’s job