Customer Service Associate C-Store

Enmark Stations • Sylva, NC

404d • $22,880 - $29,120

About The Position

The Customer Service Associate at Enmark Stations, Inc. plays a crucial role in delivering exceptional customer service while supporting the store's operational and sales objectives. This position involves engaging with customers, managing transactions, and maintaining store cleanliness and inventory, all while adhering to company policies and safety regulations. The role requires a friendly demeanor and a commitment to customer satisfaction, contributing to a positive shopping experience.

Requirements

• Must have a customer-centric, friendly, service attitude.
• Ability to stand at register for up to 8 hours at a time to serve customers.
• Ability to perform basic math functions (adding, subtracting, multiplying, dividing).
• Ability to stoop, bend, stretch, reach, stack, and lift inventory weighing up to 40 pounds.
• Ability to see, differentiate and compute money.
• Ability to hear, understand, and respond to requests and to communicate information clearly using the English language.
• Ability to use POS (cash register and pump controls).
• Must have a strong work ethic and be able to cooperate and get along with co-workers.

Responsibilities

• Efficiently complete customer transactions at the cash register or self-checkout stations and suggest complementary products.
• Foster positive and professional relationships with co-workers and customers.
• Provide courteous, frictionless, and outstanding experience for customers.
• Communicate respectfully and maintain a consistent team-oriented attitude.
• Address and mitigate customer concerns with a sense of urgency and involve managers as needed.
• Adhere to all Enmarket, federal, state, and local safety-related regulations, including food safety regulations.
• Ensure that all food and beverage offers are available.
• Clean food preparation areas and equipment to Enmarket standards.
• Ensure the store is clean and fully stocked to provide an outstanding guest experience.
• Clean inside and outside of store.
• Stock shelves and coolers.

What This Job Offers

• Job Type: Full-time
• Industry: Gasoline Stations and Fuel Dealers
• Education Level: No Education Listed