Customer Service Associate - Aftermarket - St. Paul, MN - (Full-Time)

Goodwill-Easter Seals Minnesota•Saint Paul, MN

8h•Onsite

About The Position

This position is responsible for a fast, friendly, and accurate transactions at the point of sale. Responsible for providing a positive customer experience to Goodwill customers. Responsible for stocking and maintaining merchandising standards on the sales floor while maintaining a clean and safe environment. Promotes and adheres to Goodwill-Easter Seals mission and values. Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement.

Requirements

Ability to effectively communicate with supervisors, employees and customers
Ability to work independently and coordinate multiple projects simultaneously
Excellent organizational skills, ability to prioritize
Excellent decision-making skills
Strong attention to details
Ability and desire to provide excellent customer service
Ability to interact with a diverse population in a human-services setting
High level of initiative and self-motivation
Perseverance and commitment to getting the job done
Knowledge/expertise in working with persons with disadvantages and/or disabilities and barriers
Open schedule availability including a combination of days, nights, and weekends, totaling at least 35 hours per week
Willingness and ability to be cross-trained, and to train in new employees.
0-3 years of relevant experience

Nice To Haves

High school diploma or equivalent preferred

Responsibilities

Creates a high level of customer service throughout the store ensuring all customers experience a welcoming atmosphere.
Follows policies and procedures and executes directives in a timely manner.
Provide a work environment to train and develop participants in achieving their goals.
Help contribute to a safe, welcoming environment for employees and customers.

Benefits

Pay Range: $15.97 - $19.52/hr
Goodwill-Easter Seals Minnesota prioritizes work-life balance.
Weekend/holiday shifts are limited
competitive pay
flexible hours
a variety of benefit options
an employee discount
No overnights or late closing shifts
limited holiday hours
GESMN retail locations are closed New Year's Day, Easter Sunday, Independence Day, Thanksgiving Day, Christmas Eve, and Christmas Day!
Opportunities for career development and advancement