Customer Service Assistant

City Of La Crosse • La Crosse, WI

380d

About The Position

The City of La Crosse is looking for a full-time Customer Service Assistant to join the Finance team. This role is crucial for collecting payments due to the city and ensuring accurate entry of these payments using a point-of-sale accounting system. The position emphasizes customer service, requiring daily interaction with the public while performing various cash transaction tasks and maintaining accurate records.

Requirements

• High school diploma or equivalent.
• Two years of responsible cashier or cash handling experience as a primary function.
• Working knowledge of Microsoft Office.
• Effective customer service skills.
• Ability to maintain confidentiality and regular on-site attendance.

Responsibilities

• Collect payments due to the city.
• Accurately enter payments using the point-of-sale accounting system.
• Perform routine recordkeeping and cash transaction tasks.
• Balance cash drawers daily.
• Sort mail and maintain city pet information.
• Operate a coin sorting machine.
• Collect room tax and sell municipal transit bus passes.

What This Job Offers

• Job Type: Full-time
• Industry: Utilities
• Education Level: High school or GED