CUSTOMER SERVICE ASSISTANT(FULL TIME AND PART TIME)

Compass Group•City of Kingston, NY

2d•$18 - $20•Onsite

About The Position

Summary: Serves as a customer service representative in a call center and provides work order management support for staff/customers. Essential Duties and Responsibilities: Answers the telephone, responds to customer emails and provides general assistance to customers. Reviews and promotes service requests submitted by customers. Provides clerical support; maintains files and records. Prepares routine correspondence, forms and other documents. Collects, verifies, retrieves and enters data. Operates standard office equipment. Completes project assignments. Assists in the preparation and proofing of materials for reports and other publications. Interacts effectively with staff, students and faculty while conducting daily workplace duties. Communicates with customers to complete work in a cost-effective, efficient and safe manner. Maintains a clean and safe work environment. Performs other duties as assigned.

Requirements

5 years of food service experience
2 years of customer service experience
computer skills required

Responsibilities

Answers the telephone, responds to customer emails and provides general assistance to customers.
Reviews and promotes service requests submitted by customers.
Provides clerical support; maintains files and records.
Prepares routine correspondence, forms and other documents.
Collects, verifies, retrieves and enters data.
Operates standard office equipment.
Completes project assignments.
Assists in the preparation and proofing of materials for reports and other publications.
Interacts effectively with staff, students and faculty while conducting daily workplace duties.
Communicates with customers to complete work in a cost-effective, efficient and safe manner.
Maintains a clean and safe work environment.
Performs other duties as assigned.