Customer Service Assistant
Alphabe Insight Inc•Dallas, TX
About The Position
Position Overview The Customer Service Assistant supports customer interactions by handling inquiries, providing accurate information, and ensuring a positive customer experience.
Requirements
- Strong verbal and written communication skills
- Customer-focused mindset and problem-solving abilities
- Basic computer and data entry skills
- Organizational and multitasking abilities
- Reliable and team-oriented
Responsibilities
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information about products or services
- Assist with orders, returns, and service requests
- Resolve customer concerns or escalate issues when necessary
- Maintain records of customer interactions
- Support customer satisfaction and retention efforts
Benefits
- Competitive salary with growth opportunities
- Professional development and skill-building support
- Collaborative and supportive work environment
- Opportunities for career advancement within the company
- Exposure to diverse projects and industries
- Stable, full-time position with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
