Customer Service Assistant (Games)

Hb Leisure Ltd. • Orlando, FL

399d • $31,200 - $31,200

About The Position

The Customer Service Assistant (Games) at HB Leisure is responsible for providing exceptional guest service in a carnival game setting. This part-time role involves greeting guests, explaining game rules, upselling, and ensuring a positive experience while maintaining cleanliness and safety standards. The position requires effective communication and teamwork to enhance guest interactions and drive sales.

Requirements

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Commitment to excellence and high standards.
• Ability to manage priorities and workflow effectively.
• Versatility and flexibility to work within changing priorities.
• Excellent guest service skills and a professional appearance.
• Ability to communicate effectively with people at all levels.

Nice To Haves

• Creative and innovative team player.
• Experience in guest services or sales.

Responsibilities

• Perform all aspects of game sales including greeting guests and explaining rules.
• Upsell and encourage guests during gameplay.
• Ask for replays and offer deals to guests.
• Celebrate winners and maintain a positive atmosphere.
• Accurately complete sales using the point-of-sale system.
• Maintain cleanliness and safety standards on the games.
• Create attractive displays with prizes and assist with inventory efforts.
• Monitor prizes awarded and explain game rules clearly to guests.
• Perform other related duties as assigned by management.

Benefits

• Part-time position with flexible hours.
• Competitive pay at $15 an hour.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: No Education Listed