Customer Service And Sales Support Representative

Trust 1 Services•Quincy, MA

About The Position

Job Opportunity: Rockstar Customer Representative & Outbound Service Rep Are you a customer service dynamo who thrives on solving problems, delighting customers, and smashing goals? Are you ready to join a fast-paced, fun, and rewarding team where your skills are celebrated, and your growth is limitless? Trust 1 is looking for a Customer Representative & Outbound Service Rep who’s a killer at what they do! If you’re passionate about delivering top-notch customer experiences , crushing targets, and being the go-to problem solver , we want YOU!

Requirements

Customer Service Fanatic : You LOVE making customers happy and exceeding expectations.
Excellent Communicator : Your words shine whether it’s over the phone, in an email, or face-to-face.
Driven and Goal-Oriented : You don’t just meet targets—you crush them.
Tech-Savvy : Comfortable using CRM software, email platforms, and scheduling tools.
Team Player : You collaborate well with others and contribute to a positive team culture.
Energetic and Enthusiastic : You bring energy, positivity, and passion to everything you do.

Responsibilities

Deliver WOW-Level Customer Service : Engage with customers in a professional, friendly, and enthusiastic manner. Answer questions, resolve concerns, and ensure every interaction is a positive one.
Master Outbound Calls : Connect with customers to schedule services, follow up on leads, and share promotions—all while making them feel valued.
Problem Solve Like a Pro : Handle challenges with ease, ensuring customers feel heard and appreciated.
Stay Organized : Keep detailed records of customer interactions and follow-ups in our CRM system.
Be the Face (and Voice) of Trust 1 Services : Represent our brand with pride, professionalism, and personality.