Customer Service and Exit Booth Agent
About The Position
Ready to elevate your customer service game? At SIXT, you’ll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of $18.50 per hour. YOUR ROLE AT SIXT You ensure seamless rental experience by verifying customer documents, checking the validity of driver’s licenses, and requesting additional documentation when needed d You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation
Requirements
- High school diploma or GED
- At least 1 year of customer service experience
- At least 18 years old
- Valid driver’s license with a clean driving record
- Authorized to work in the United States without requiring sponsorship
- Basic computer navigation skills
- Familiar with Microsoft Office applications
- Ability to work 40 hours per week, including day or evening shifts
- Open to travel (5-10%), some of which may be by airplane
- Willing to wear a company uniform
Nice To Haves
- Speaking other languages
Responsibilities
- Verifying customer documents
- Checking the validity of driver’s licenses
- Requesting additional documentation when needed
- Assisting customers in selecting the right vehicle
- Handling exchanges when necessary to meet business needs
- Offering additional products and services, such as prepaid fuel and toll passes
- Addressing any questions or concerns
- Finalizing rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts
- Inspecting returned vehicles for damages, mileage, and fuel levels
- Ensuring personal belongings are removed
- Maintaining a clean workstation in line with corporate standards to support efficient operation
Benefits
- Uniform Provided
- Exclusive Rental Benefits
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
