Customer Service and Delivery Coordinator

PARADISE GRILLS SYSTEMS • Ocoee, FL

409d • $33,280 - $41,600

About The Position

The Customer Service and Delivery Coordinator at Paradise Grills is responsible for enhancing the customer service experience by effectively communicating with customers throughout the delivery process. This role requires a high-energy individual who can manage multiple tasks while maintaining a positive attitude and commitment to excellent service. The position offers opportunities for advancement within a rapidly growing company.

Requirements

• 2-3 years previous or other related customer service or call center experience
• Outgoing personality with confidence
• Self-motivated and organized
• Ability to multi-task and work effectively under pressure
• Ability to use positive language
• Excellent written and oral communication skills
• Competency in various computer applications systems including Microsoft Office
• Ability to thrive in a fast-paced environment

Nice To Haves

• Experience in client services and customer support (1 year preferred)
• Experience in a call center (1 year preferred)

Responsibilities

• Answering phone calls
• Scheduling Service Repairs
• Scheduling Incoming Deliveries
• Taking and Delivering Messages
• Maintaining Delivery Files
• Continuous communication with Delivery Crew
• Clerical tasks, such as sorting and sending mail
• Other tasks assigned by upper management

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed