Customer Service Analyst - Support
Oracle•Burlington, MA
387d•$37,794 - $72,010•Hybrid
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About The Position
This entry-level full-time hybrid role at Oracle involves providing mentorship and real-time resolution for a variety of technical and non-technical customer issues. The position requires handling service requests, implementing fixes, and analyzing software problems while maintaining case notes in the tracking system. The role also includes being a point of contact for new customers and educating them about Oracle's offerings.
