Customer Service Analyst 1 - Support
Oracle
408d•$39,998 - $79,706•Hybrid
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About The Position
The Customer Service Analyst 1 role is an entry-level position within the Support Services of Oracle's Global Services organization. This hybrid role involves providing mentorship and real-time resolution for a variety of technical and non-technical customer issues, including product compatibility, support entitlements, and electronic support. The analyst will handle service requests, implement fixes, and document case notes, while also serving as a point of contact for new customers during their implementation process.
