Customer Service Ambassador

ABM•Dallas, TX

About The Position

ABM PARKING SERVICES DALLAS COUNTY ABM Parking Services Parking, a subsidiary of ABM, is a nationwide parking service. ABM Parking Services manages parking operations for office buildings, hotels, hospitals, municipalities and airports. ABM Industries Incorporated is the largest facility services contractor listed on the New York Stock Exchange. With annualized revenues in excess of $3.5 billion and more than 105,000 employees, ABM provides parking, janitorial, engineering, and security services for thousands of commercial, industrial, institutional and retail facilities in hundreds of cities across North America. Job Summary Perform a combination of clerical tasks to support office, business, or administrative operations by performing the following duties. Our employees must be well-groomed, helpful, and patient and enjoy working with others. We are looking for staff to work Full Time and Part Time, All Shifts Available, 7 Days a week.

Requirements

Must be able to communicate (written and verbally) in English, Bilingual - Spanish preferred.
Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
Excellent with basic Math
Education: high school diploma or equivalent.
Ability to work effectively as a team player
Enjoy working with the general public
Must pass a pre-employment background check, drug test and MVR check.

Nice To Haves

Preferred experience in JDE/Score 4, but not required

Responsibilities

Review, audit and input Daily Cash Receipts (DCR).
Entering Monthly Parker and payment of such.
Process payments received by locations.
Data entry under JDE 8.12. & Park ABM
Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed.
Assist with all collections by phone.
Maintain filing and monthly storage of all forms.
Performs receptionist duties as needed.
Flexibility and ability to manage multiple tasks.
Excellent verbal and written communication skills.
Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer.
Maintain established policies, procedures, objectives and quality assurance.
Follow established dress code and hygiene guidelines, including being properly identified.
Alert appropriate personnel if suspicious activity is noticed during the regular course of duty.
Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Perform other duties and projects as assigned.