Customer Service Agents
About The Position
Vocalink Connections partners with nationally recognized brands to provide high -quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential. We are seeking reliable, self -driven Independent Customer Service Agents to provide support for our clients. As a contractor, you will manage your own schedule, select the client program you want to service and deliver exceptional customer experiences from the comfort of your home. This is not an employee position. All roles are Independent Contractor 1099 opportunities. Provide customer service via phone, chat, or email depending on the selected client program. Handle inquires, troubleshooting, order support, billing questions, and general assistance Follow client -specific guidelines and service procedures Maintain professionalism, courtesy, and accuracy in all communications Attend required client certification (programs offer partially paid certification) Protect customer information with strict confidentiality
Requirements
- 100% Remote Work
- Flexible scheduling - choose your own schedule
- Opportunity to select from multiple client programs
- Work -from -home lifestyle with no commuting
- Supportive onboarding team to guide you through the registration process
- Bi -Weekly pay
- Opportunities to increase earnings through performance and program choice
Responsibilities
- Provide customer service via phone, chat, or email depending on the selected client program.
- Handle inquires, troubleshooting, order support, billing questions, and general assistance
- Follow client -specific guidelines and service procedures
- Maintain professionalism, courtesy, and accuracy in all communications
- Attend required client certification (programs offer partially paid certification)
- Protect customer information with strict confidentiality
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What This Job Offers
Education Level
No Education Listed
