Customer Service Agent
Tandy Leather Factory•Fort Worth, TX
459d•$31,200 - $33,280•Remote
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About The Position
As a Customer Service Representative at Tandy Leather, you will play a crucial role in enhancing customer satisfaction by addressing inquiries and resolving issues related to our products and services. This hybrid position requires a balance of in-office and remote work, where you will provide concierge-level service to customers, ensuring a positive shopping experience both in-store and online. Your goal will be to advocate for customers while maintaining the brand's standards, ultimately fostering strong customer relationships.
