Customer Service Agent - Work From Home
About The Position
Are you ready to take the next step toward a meaningful career change? We’re looking for ambitious, motivated individuals who are eager to build lasting success while making a positive difference in the lives of others. If you’re seeking a career that combines personal fulfillment with professional growth, this could be the opportunity you’ve been searching for. Who We Are We proudly partner with over 44,000 labor unions, credit unions, and associations across North America, providing their members with exclusive supplemental benefit programs that help protect their families and their financial futures. Because these members have already expressed interest in learning more, our representatives do not cold call or solicit— every appointment is pre-qualified and focused on service, not sales pressure. Our mission is simple: to educate, protect, and empower working families by helping them understand the benefits available to them. Through personalized consultations, our representatives ensure each family receives the coverage and support that fits their needs best. What You’ll Do You’ll play an important role in helping members access the benefits they’ve earned and understand how to protect what matters most.
Requirements
- Excellent verbal and interpersonal communication skills
- Basic computer proficiency and comfort working in a virtual environment
- Strong work ethic, reliability, and commitment to personal development
- Time management and organizational abilities
- Ability to pass a standard background check
Responsibilities
- Schedule and conduct virtual appointments with members who have requested information about their benefit programs.
- Consult with families to identify their priorities and help them choose the best coverage for their individual needs and goals.
- Build lasting relationships rooted in trust, clarity, and professionalism.
- Develop valuable communication, leadership, and organizational skills through continuous training and mentorship.
- Manage your own schedule while learning to balance personal and professional growth in a remote environment.
Benefits
- Comprehensive training and one-on-one mentorship — no prior experience required
- Entry-level and leadership advancement opportunities with clear pathways to growth
- Weekly pay, performance bonuses, and recognition programs
- Full-time schedule with remote flexibility and autonomy
- A supportive, team-oriented culture that celebrates success and collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
