Customer Service Agent

Alphabe Insight Inc • Boston, MA

2h • $41,000 - $44,000

About The Position

The Customer Service Agent will serve as the primary point of contact for clients, ensuring that inquiries, concerns, and requests are handled efficiently and professionally. This role requires strong communication skills, attention to detail, and the ability to maintain a high standard of service in a fast-paced environment.
You will play a key role in strengthening client relationships and upholding Beloform Craft’s reputation for excellence.

Requirements

• Strong verbal and written communication skills
• Professional demeanor and client-focused mindset
• Excellent organizational and problem-solving abilities
• Ability to multitask and prioritize in a structured environment
• Basic computer proficiency and comfort with office systems
• Team-oriented attitude with a strong sense of responsibility

Responsibilities

• Respond promptly and professionally to customer inquiries
• Provide accurate information regarding products, services, and processes
• Resolve customer concerns with efficiency and empathy
• Maintain detailed and organized records of client interactions
• Collaborate with internal departments to ensure seamless service delivery
• Support administrative tasks related to customer operations
• Contribute to continuous improvement of service standards

Benefits

• Competitive salary ($41K – $44K annually)
• Clear growth opportunities within the company
• Professional development and skill enhancement
• Supportive and collaborative team environment
• Stable, full-time position with structured schedule
• Opportunity to build valuable customer service and communication skills

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed