Customer Service Agent - 100% Work From Home
About The Position
It’s beyond rewarding to work for a company that truly believes in its employees, here at ANDX we not only believe in our employees, but we also provide honest communication and deep appreciation for our employees while providing opportunities to grow their knowledge and skills. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers. This position is 100% work-from-home for individuals living in the state of Texas. Also, all applicants must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting.
Requirements
- Must be willing to use their own computer equipment and internet service as per the specifications outlined below in this posting.
- MacOS, Chromebooks, tablets and/or mobile devices are not supported.
- Laptop or Desktop computer with 8GB of RAM
- Google Chrome installed
- Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
- Mouse and keyboard
- USB headset with boom mic
- Webcam (built-in or external USB)
- PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
- Reliable internet with 30Mbps download and 10Mdps upload speed
- 1 Monitor (minimum 19”)
- Must be available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm.
- Must have a quiet, home office space that is free of distractions a plus.
- Strong communication skills
- Computer navigation skills
- All applicants must be 18 years of age or older
- Eligible to work in the US
- Must be willing to consent to a background check.
Nice To Haves
- Must have a quiet, home office space that is free of distractions a plus.
Responsibilities
- Handling a large volume of calls
- Conducting telephone screening on a variety of both inbound/outbound calls
- Engaging in positive interactions to effectively meet the needs of the customers
Benefits
- Health Insurance
- 401(k)
- Monthly performance bonuses
- Virtual paid training
- Pay increase after 6 months of employment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
