Evening Customer Service Exit Booth Agent - DAL Airport

Enterprise Holdings•Dallas, TX

3d•$16 - $19•Onsite

About The Position

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Customer Service Agent working in our Exit Booth at Dallas Love Field Airport (DAL). This position pays up to $19.39 / hour (15.50 per hour plus performance based incentives) and is located onsite at the DAL Airport at 7366 Cedar Springs Road Dallas, TX 75235. We offer: $19.39 / hour (15.50 per hour plus incentives) Consistent 40 hour per week schedule Paid time off Employee discounts Retirement savings plan including 401k with matching profit sharing Health Insurance Life Insurance Dental Insurance Vision Insurance Training and development Airport clearance not required The schedule available is: Tuesday 4:00pm-12:00am Wednesday 4:00pm-12:00am Thursday 4:00pm-12:00am Friday 4:00pm-12:00am Saturday 4:00pm-12:00am Sunday OFF Monday OFF (Shift end time is subject to change, based off when the last flight lands at DAL) Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

Requirements

Must be at least 18 years of age
Must have a valid drivers license with no more than 2 moving violation and/or at-fault accident on driving record in the past 3 years
No drug or alcohol related conviction on driving record in the past 5 years
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Apart from religious observation, must be available to work the following schedule as part of an operational shift bid including weekends, nights and holidays: Tuesday-Saturday 4:00pm-12:00am.

Responsibilities

Prepare all rental documents accurately and completely
Verify car information and VIN number for security and car control
Provide additional service to Emerald Aisle members by offering our refueling option
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
Provide all customers with undivided attention while assisting them at the exit booth
Make eye contact and greet all customers; thank customer at the conclusion of all transactions
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer