Customer Service Agent

Alphabe Insight IncSan Antonio, TX
1d$43,000 - $46,000

About The Position

We are seeking a motivated and professional Customer Service Agent to join our San Antonio team. In this role, you will be the first point of contact for our clients, providing outstanding support and ensuring a seamless customer experience.

Requirements

  • Strong communication and interpersonal skills.
  • Professional and courteous demeanor.
  • Ability to manage multiple tasks efficiently.
  • Problem-solving mindset with attention to detail.
  • Willingness to learn and adapt in a fast-paced environment.

Responsibilities

  • Respond to client inquiries promptly and professionally via phone, email, and other communication channels.
  • Resolve customer concerns and provide accurate information about our services.
  • Maintain detailed records of client interactions and transactions.
  • Collaborate with internal teams to ensure client satisfaction and problem resolution.
  • Identify opportunities to improve customer experience and contribute to process enhancements.

Benefits

  • Opportunities for career growth and professional development.
  • Supportive and collaborative work environment.
  • Comprehensive training and skill-building opportunities.
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