Customer Service Agent - IDA

SkyWest Airlines•Idaho Falls, ID

1d•$15

About The Position

SkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers. SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America’s Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member. While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in positive directions. Bring your positive attitude, skills and commitment to the SkyWest team and take your career to new heights! As a Customer Service Agent, you will provide excellent front-line service to our passengers.

Requirements

18 years of age or older
Possess a valid unrestricted state-issued driver’s license
Have a High School Diploma or GED
Pass a pre-placement background check and drug screen
Legally authorized to work in the United States for any employer without sponsorship
Ability to lift 50 lbs. with or without reasonable accommodation
This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays

Responsibilities

Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
Assist special needs passengers and resolve customer complaints
Communicate clearly with ground personnel and flight crews
Calmly handle situations such as cancelled and delayed flights
Other duties as assigned

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