Customer Service Representative in LIHUE Airport ($21/hr w Exp, $20/hr w/o) + Retention Bonus paid at end of season $3000 and Travel Bank $2,000 (LIH CSA GEN NOV2025 2)

Hallmark Aviation Services • Lihue, HI

29d • $20 - $21 • Onsite

About The Position

Hallmark Aviation is seeking CUSTOMER SERVICE AGENTS to provide Exceptional service to our WORLD CLASS International Airlines at LIHUE (LIH) Airport. New hire start at $20/hr. New hire with min 1 yr qualified experience or existing/returning staff with a min 1 yr service start at $21/hr. Includes: Retention Bonus paid at the end of the peak season $3,000 and Travel Bank $2,000 We have Part Time, Full Time and Seasonal Positions Expected to Begin September/October 2025

Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• English proficient, other languages may be required
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
• Reading & comprehension of reference materials, instructions, policies & procedures
• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment

Nice To Haves

• Bilingual speakers needed.

Responsibilities

• Perform a broad range of duties depending on location and service demands while delivering a high quality product
• Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
• Constant passenger & crew interaction
• Operate jet bridge
• Resolve issues with flight activity to ensure on-time departure
• Some cash handling transactions, manifests, and labeling

Benefits

• Retention Bonus paid at the end of the peak season $3,000
• Travel Bank $2,000

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees