Customer Service Agent

SMS StaffingNorth Chicago, IL
7d$18 - $20Onsite

About The Position

Enter and track new customer orders. Make changes to existing customer orders. Answer customer/sales representative emails and phone calls. Keep customers informed on their orders. Monitor customer supplied inventory as needed Prepare paperwork for billing. Join the SMS team! It takes more than top-notch facilities, modern equipment, and innovative technologies to become our customer’s most trusted supplier. It takes people who are committed to our customer’s success and who are willing to go the extra mile to get the job done right.

Requirements

  • High School Diploma
  • Must possess typing, filing and basic PC skills; Microsoft Office
  • Experience in general office work.

Nice To Haves

  • Experience in customer service is a plus.

Responsibilities

  • Enter and track new customer orders.
  • Make changes to existing customer orders.
  • Answer customer/sales representative emails and phone calls.
  • Keep customers informed on their orders.
  • Monitor customer supplied inventory as needed
  • Prepare paperwork for billing.
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