Customer Service Agent
MiCo2 Group•Newport News, VA
15d•Remote
About The Position
We are seeking a Remote Customer Service Specialist to join our team! You will be responsible for helping customers by providing information and resolving issues.
Requirements
- Live in the United States
- Have Valid Identification
- Pass a Background Check
Nice To Haves
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Responsibilities
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Benefits
- Save on gas
- Save on time
- 100% Remote
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
