Customer Service Agent (Weekend)
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About The Position
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re hiring Customer Service Agents to support inbound customer service, help desk, technical support, and back-office operations for both commercial and public sector clients. In this weekend-based role, you’ll handle incoming calls, assist with product and process-related inquiries, and troubleshoot basic technical issues all while representing some of the world’s most well-known brands. If you're a natural problem solver who thrives on delivering exceptional service and creating positive customer experiences, we want to hear from you! To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
