Customer Service Agent (Technical Support)
Sutter Health•San Francisco, CA
382d•$63,211 - $88,483•Hybrid
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About The Position
The Customer Service Agent (Technical Support) at Sutter Health is responsible for handling incoming inquiries and service requests from patients, employees, providers, and vendors. This role emphasizes providing accurate and timely information while maintaining high customer service standards. The agent will work collaboratively within a team to enhance service delivery and ensure customer satisfaction, particularly in relation to mobile apps and smart health monitoring devices. The position requires an initial onsite presence at the Innovation Center in San Francisco, with potential for remote work after onboarding.
