Customer Service Agent - SGU

Skywest Airlines • Saint George, UT

294d • $13

About The Position

SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation. As a Customer Service Agent, you'll also enjoy: Shift trade flexibility, Opportunity to work with passengers from all over the world, Robust training program (no prior experience needed!), Great team atmosphere, Potential to advance and grow within the company. SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as: 401(k) match, Performance Rewards and Profit Sharing, Health care - medical, dental, and vision, Worldwide flight benefits for you and your family with one or more of our major airline partners.

Requirements

• Be at least 18 years old
• Possess a valid unrestricted state issued driver's license
• Have a High School Diploma or GED
• Pass a pre-placement background check and drug screen
• Legally authorized to work in the United States for any employer without sponsorship
• Ability to lift 50 lbs. with or without reasonable accommodation
• Flexible schedule required, including availability to work mornings, nights, weekends, and holidays

Responsibilities

• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
• Assist special needs passengers and resolve customer complaints
• Communicate clearly with ground personnel and flight crews
• Calmly handle situations such as cancelled and delayed flights
• Other duties as assigned

Benefits

• 401(k) match
• Performance Rewards and Profit Sharing
• Health care - medical, dental, and vision
• Worldwide flight benefits for you and your family with one or more of our major airline partners

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: High school or GED