Customer Service Advocate (Help Desk)
Northern Technologies Group, Inc.•Tampa, FL
207d
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About The Position
The Customer Service Advocate (CSA) will support NTG’s clients with IT user issues using various equipment and applications. The CSA is responsible for demonstrating service excellence to all customers while providing technical assistance on submitted tasks. CSAs will balance technical problem-solving skills, out-of-the-box thinking, and service excellence to ensure that customers become 'Raving Fans'.
