Valvoline Inc.-posted 4 months ago
Bloomington, MN

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge.

  • Create lasting impressions and build loyal customers.
  • Use product knowledge to present oil change options and additional services.
  • Communicate successfully with guests.
  • Suggest additional services based on inspection and recommendations.
  • Comfortable suggesting additional services to guests.
  • Effective interpersonal and oral communication skills.
  • Ability to interact with people face-to-face.
  • Eagerness to learn and grow.
  • Occasionally lift up to 50 pounds.
  • Willing to be top-side technician cross-trained.
  • Full mobility and ability to work with hands above head.
  • Ability to stand for extended periods and climb stairs.
  • Comfortable working in a non-climate-controlled environment.
  • Fluency in English in reading, writing, and speaking.
  • Competitive weekly pay - $19.00 per hour.
  • Paid on-the-job training - No previous automotive experience is required.
  • Flexible work schedule: No late evenings or holidays.
  • Paid time off (PTO), and holiday pay.
  • Company provided uniforms and tools.
  • Tuition and certification assistance and access to a FREE online university.
  • Medical and prescription drug coverage - with Health Savings Account contributions.
  • Dental, vision, and 401(k) retirement savings plans - 100% match up to 5%.
  • Back-up Child and Elder Care.
  • 50% discount on Valvoline Instant Oil Change (VIOC) automotive services.
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