Customer Service Advisor
About The Position
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all. PGE Customer Service Advisor - Job Opportunity - Full-Time!!! Bilingual (English / Spanish) candidates encouraged to apply! Are you looking for a job that becomes a career? At PGE, you'll be a trusted energy advisor helping customers when they need it most. No scripts, no hard sales, no outbound call quotas - just meaningful customer support with opportunities to learn about renewable energy and efficiency while making a real difference. Position: Customer Service Advisor (Trainee to Regular Full Time) This trainee position offers a maximum of one year to develop your skills, after which advancement to a regular Customer Service Advisor role depends on your performance and current business needs at Portland General Electric. Starting Wage: $24.25/hour (Additional pay for bilingual Spanish speakers) Location: Hybrid role (Tualatin office and work from home after training) Benefits: Medical / Dental / Vision, Paid Time Off (PTO), Generous 401(k), Tuition Reimbursement and many more!!! Start Date: February 16th, 2026 What We're Looking For:
Requirements
- 2+ years customer service experience
- High school diploma or GED
- Strong multitasking abilities with attention to detail
- Proficient data entry skills (minimum 20 WPM typing)
- Excellent problem-solving abilities
- Strong verbal and written communication skills
- Ability to navigate multiple computer applications simultaneously
- Microsoft Office proficiency
- Calm and professional demeanor in stressful situations
- Resilience, as you’ll often encounter fast-changing priorities and will need to remain calm, resourceful, and focused under pressure
- Must be 18 year of age or older
Benefits
- Medical
- Dental
- Vision
- Paid Time Off (PTO)
- Generous 401(k)
- Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
