Customer Service Advisor

Dees Insurance Group • Sarasota, FL

2d • Onsite

About The Position

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills and an interest in getting into insurance. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Requirements

• In-person position
• License is not required (paid-for licensing offered)
• Strong knowledge of handling customer service interactions
• Must possess exemplary interpersonal, communication, and timely follow-through skills
• Professional in both appearance and attitude
• Align with our Core Values

Responsibilities

• Answer incoming calls on product and service questions and general client inquiries
• Manage underwriting requests from companies and assist clients in handling those requests
• Identify common customer issues and bring them to the attention of the team to increase client satisfaction and service flow
• Communicate and work with DIG Agents to ensure clients' policies are in good standing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed