Customer Service Advisor

Walton Tune • Fort Walton, FL

3d

About The Position

Customer Service Advisor Full or Part Time Join the Precision Tune Auto Care Team! At our locally owned and operated Precision Tune Auto Care, you’ll be part of a team that provides total car care — from oil changes and diagnostics to full engine replacements and scheduled maintenance. We’re passionate about keeping our customers safe and their vehicles running smoothly. If you’re looking for a company that values integrity, vehicle safety, and outstanding customer service, we’d love to have you on our team. Join us and grow your career with a brand that’s been keeping drivers on the road for nearly 50 years! Customer Service Advisor – Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

Requirements

• High School Diploma or GED.
• Valid driver’s license.
• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts/commissions.
• Ability to work days, nights, weekends, and holidays.
• Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
• Climb ladders and safely operate a vehicle.

Nice To Haves

• 1+ year of sales experience preferred.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Benefits

• Competitive pay
• Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
• Retirement plan enrollment available
• Paid Time Off (PTO) to relax and recharge
• Closed evenings and Sundays — enjoy a better work-life balance
• 7 paid holidays off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED