Customer Service Advisor (CSA)

Cwp Asset Corporation-posted about 1 year ago
$41,600 - $41,600/Yr
Full-time
Onsite • Sugar Land, TX
Repair and Maintenance
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The Customer Service Advisor (CSA) role at CWP Asset Corp focuses on delivering exceptional customer service while promoting and selling services to customers. The position requires a proactive approach to customer interactions, ensuring a positive experience and meeting sales goals.

  • Promptly acknowledge customers and set the tone for a superior experience
  • Present options and suggest services based on customers' expressed needs
  • Consistently exceed sales goals and performance standards
  • Provide world-class customer service
  • Educate customers on the benefits of the Ultimate Wash Club (UWC)
  • Properly invoice customers based on the services performed
  • Accurately process service tickets and balance cash drawers at the completion of each shift
  • Outstanding customer service skills and ability to problem solve
  • Outgoing and energetic personality with a track record of exceeding goals
  • Suggestion selling skills with the ability to educate customers
  • Excellent communication skills (listening, verbal, & written)
  • Ability to work a flexible schedule with long hours on your feet in a fast-paced environment
  • Prior experience in sales, retail, convenience stores, hospitality, military service, call centers, dealerships, banks, and customer service
  • Average earnings of $20 per hour with a mix of base and commissions
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