Customer Service Administrator

AppleOne • Fremont, CA

412d • $54,100 - $54,100

About The Position

The Customer Service Administrator role at AppleOne is designed for individuals seeking to provide exceptional customer support within a well-established organization. This entry-level position involves managing customer inquiries, transactions, and schedules while ensuring timely and professional follow-up. The role emphasizes effective communication and collaboration with internal teams to resolve customer issues and maintain accurate account data.

Requirements

• Experience with Salesforce is a plus.
• Proficiency in Microsoft Office Suite.
• Strong communication skills, both verbal and written.
• Ability to provide great customer service with timely follow-up.

Responsibilities

• Assist with answering questions and calls for customers.
• Manage basic customer transactions, including providing quotes and sales orders.
• Manage customer schedules and update inventory levels while ensuring timely follow-up.
• Update and manage customer information and account data in the database.
• Work with internal team members on customer issues.
• Assist with coordinating team meetings.
• Manage email correspondence in both team and independent settings.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed