Customer Service Administrative Assistant

Bendix Commercial Vehicle Systems • West Henrietta, NY

388d

About The Position

The Customer Service Administrative Assistant at KB Signaling is responsible for data extraction, reporting, and entry for the Customer Service team. This entry-level position requires a proactive problem solver who can efficiently manage customer service data and collaborate with account managers. The role involves creating and maintaining reports to drive key performance indicators (KPIs) and automating activities to enhance efficiency.

Requirements

• High school diploma or College Grad with motivation to grow
• Strong computer skills (e.g. Microsoft Excel, Word, Outlook and PowerPoint)
• Proactive Problem Solver
• Excellent Organizational skills to manage multiple tasks and priorities
• Demonstrated success collaborating in a team environment

Nice To Haves

• SAP Knowledge
• SharePoint
• Salesforce
• Power BI

Responsibilities

• Order Entry
• RMA's
• Customer Portal Updates
• Material Price Requests
• Open Order Reports
• Formal Quotes
• Reporting
• Misc tasks as instructed

Benefits

• Competitive Health Benefits, including Medical, Prescription, Dental, Vision and Virtual visits
• Company-paid Basic Life and Accidental Death & Dismemberment Insurance
• Company-paid Short-Term Disability Coverage
• Voluntary life, Disability, and other Supplemental coverages
• Identity Theft and Legal Protection benefits
• Health and Dependent Care Flexible Spending Accounts
• Health Savings Accounts
• Generous 401(k) plan
• Personal Paid Time Off
• Company-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Miscellaneous Manufacturing
• Education Level: High school or GED