Customer Service Admin - Northside Lexus

Lexus • Spring, TX

390d • $41,600 - $41,600

About The Position

The Customer Service Admin at Northside Lexus Auto Dealership plays a crucial role in providing exceptional customer service and administrative support to the Service Team. This position requires a professional demeanor and a commitment to exceeding customer expectations, making it ideal for individuals looking for a long-term career in a supportive dealership environment.

Requirements

• High school diploma or GED required, or a combination of education and experience.
• Excellent written and verbal communication skills in English.
• Ability to effectively utilize the Microsoft Office Suite.
• Strong keyboarding skills, with the ability to type and document customer information accurately.
• Superior customer service skills.

Nice To Haves

• Additional training and education in customer service or related fields is a plus.
• Experience in a customer service role is preferred but not mandatory.

Responsibilities

• Serve as a customer service representative on the phones.
• Provide administrative support to the Service Team.
• Schedule service appointments for customers.
• Explain invoices to customers clearly and effectively.
• Resolve any customer problems or inquiries.
• Fully coordinate and communicate customer needs with the service team.
• Perform other standard duties as required.

Benefits

• Comprehensive On-The-Job Training and Opportunity for Advancement
• Competitive Pay Plans
• Clean Work Environment
• A Well-Established Company and Stellar Reputation
• Vacation and Holiday Pay
• Medical, Dental and Prescription Drug Plans
• Life and Disability Insurance
• 401(k) Investment Plan with Employer Match
• Employee Assistance Program
• Tuition Assistance
• Voluntary Benefits and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: High school or GED